Shipping
When your order ships
We usually ship within 1 business day of your order. You get an email with a tracking link as soon as it leaves the warehouse.
Delivery times
Each product page shows the estimated delivery dates for your country, and checkout shows the available shipping methods and their costs before you pay.
If we can't ship within the time we stated, we email you before that time passes and you can cancel for a full refund.
Duties and taxes
Prices include import duties. Sales tax, where it applies, is shown at checkout. You won't pay anything extra at the door.
Tracking and problems
Track your order from the link in the shipping email or in your account.
If tracking hasn't updated for 7 days, or the parcel is marked delivered but you don't have it, email help@example.com with your order number and we'll sort it out.